All help articles
10 guides for Gemini app, billing and API problems.
Status & Outages
Is Gemini Down Right Now? How to Check
A fast, practical way to tell whether Gemini is actually down or the problem is on your side.
Updated August 13, 2026
Gemini Not Responding: How to Fix It
Gemini loads but never answers. Here is the order to work through the likely causes.
Updated August 13, 2026
Gemini App Won't Load on Mobile: Fixes
The Gemini app on Android or iOS shows a blank screen, crashes on open, or never finishes loading.
Updated August 13, 2026
App Help
Gemini Giving Incorrect Answers: Why
Why Gemini states wrong facts confidently, and the prompt changes that measurably reduce it.
Updated August 13, 2026
Gemini Won't Generate Images: How to Fix
Image generation refuses, returns text instead, or is missing entirely from your account.
Updated August 13, 2026
Account & Billing
Gemini Advanced Subscription Billing Issue
Payment declined, subscription not activating, or features missing after paying for Gemini Advanced.
Updated August 13, 2026
How to Cancel Gemini Advanced Subscription
Where the cancel button actually lives, what happens to your data, and how to avoid a final charge.
Updated August 13, 2026
Gemini Charged Me Twice: Refund Guide
Duplicate charges, pending authorisations, and how to actually get money back from Google One.
Updated August 13, 2026
API Errors
Gemini API Quota Exceeded Error: Fix
What a 429 RESOURCE_EXHAUSTED actually means and the three ways to get past it.
Updated August 13, 2026
Gemini API 400 Invalid Argument Error Fix
The 400 INVALID_ARGUMENT response is almost always a malformed request body — here is how to find it.
Updated August 13, 2026